FAQs

About Us


How long have you been in business?

We've been doing the office furniture business since 2007. We have been in the furniture industry for over 30 years. 


What makes you different from your competitors?

We know furniture! As we are still designing and manufacturing our furniture, we make sure that we put value and quality in everything we do, even those products sourced globally


From where do you operate?

Our base of operations is in the City of San Juan in the National Capital Region (NCR) of the Philippines


Return Policy


Do you accept returns? If so, how long do customers have to contact you?

We understand that you can change your mind about a purchase. Our return policy allows a 30 day return period for your unused products in their original packaging. As you are our valued customer, we encourage you to avail of our product exchange program. More details about our return policy here  

 

Shipping


To where do you ship?

We currently ship to the Greater Manila Area which comprises Metro Manila and the neighboring provinces of Bulacan to the north, Cavite and Laguna to the south, and Rizal to the east. 

 

How long does it take you to process an order before it is dispatched?

On-stock items take about 3-5 days before delivery. 

Customized items take 2-3 weeks before shipping.


Where are your packages shipped from?

We ship from the City of San Juan. 

 

Do you ship packages internationally?

Unfortunately, we do not ship internationally at this time

 

Payment methods


What payment methods do you accept?

We currently accept Credit Card, Paypal, Bank Deposit and COD

Note that we may require a deposit for customized items

 

If you accept bank transfer, how long do customers have to make the payment before their order is cancelled and items returned to stock?

We will offer a 48 hour payment period for bank deposits. 

 

Others

How do I contact your company if my question isn’t answered here?

You may contact us through our contact page here